Caring For Your Art

Handling Your Prints

  • Handle prints with care to avoid bending, denting or scratching their surface. 
  • Avoid touching print surfaces with your fingers. If possible wash your hands prior to reduce the transfer of oil from your hands onto the paper. 
  • Do not write on the back of photographs. Instead, label the packaging using a soft pencil.

Framing Your Prints

  • Protect your prints by framing them behind glass with either glass spacers or matting. 
  • Select only acid free frames, matts and other materials. 
  • Faming will provide protection by shielding against dirt, dust, pollution and temperature changes.
  • Do not use glues, sprays or adhesive tapes on your photographs. Archival quality corner mounts are the best method of attaching your prints. 

Storing Your Prints

  • Prints should be kept flat, between sheets of acid free paper or in the eco friendly sleeves that they come delivered in.
  • Store in photo album to avoid images fading, yellowing and dust conditions over time. 
  • Avoid exposing prints to ultra-violet light, high temperatures or high humidity.
  • Avoid damp environments.
  • Avoid metal paper clips and staples as they will likely rust and damage your prints over time. 

Handling Your Album

  • Handle album and its pages with care to avoid bending, denting or scratching surfaces. 
  • Avoid touching the pages with your fingertips, as the pages are made from real Photo paper and oils from your hands will cause damage. 
  • Always turn pages by their edges near the center of the book with the tip of your finger, rather than holding it between two fingers to flip.
  • Dust as needed with a dry microfiber or silk cloth, like the ones used to clean glasses.
  • For leather covers, leather cleaner is recommended. 

Storing Your Album

  • When not in use, keep the album in its original storage box. 
  • Store album flat, in a cool, dry location without direct exposure to sunlight or ultraviolet light to prevent fading and/or warping. 
  • Avoid storing your album in an upright position unless it is tightly supported by book ends, for essential support of the spine and binding.  

Handling Your Canvas

  • Please make sure that you clean your hands before handling any canvas prints.
  • If you would need to clean your canvas just use a soft, dry or slightly damp cloth and gently wipe away dirt and dust. Do not use any type of cleaning products or other chemical solutions. This may have a reaction with the UV Protection spray. 
  • The occasional dusting will make your print look like new. Remember to use a dry cloth or feather duster.
  • Do not place anything on top of the canvas or lay your canvas with the front facing down.

Hanging and Storing Your Canvas

  • When choosing the perfect spot for your canvas, we recommend placing the canvas where it will not be subject to direct sunlight for extended periods of time. Though your canvas is sprayed with a UV Protector, over exposure to sunlight can cause discoloration and damage of your print.
  • Canvas prints are made to be hung inside a temperature controlled environment. Never hang your canvas prints outside, in areas of high humidity, or near any heat source.   
  •  Since canvas is made from cotton, your canvas print can expand and contract in areas where the temperature fluctuates excessively. If sagging of the canvas occurs just lean your canvas against a soft surface, and mist the open back of your print with warm water. As the canvas dries it will tighten back up.

Downloading Your Digital Images

  • Promptly download your images from the storage media, as technology can be highly vulnerable, causing content loss or damage. 
  • Download your files by plugging your USB into a port on the side of your computer, click on the icon that pops up, and drag the digital folder that is stored on your USB onto your Desktop or into a Documents folder. 
  • Do not erase the content until a minimum of two other copies exist, using online storage, a CD or an external hard drive.
  • Organize your digital files into folders and subfolders and label them by year and event so that you do not have a difficult time finding them at a later time. 

Storing Your Digital Images

  • If possible, store the original media in a flood and/or fireproof storage or utilize offsite storage so that all copies are not in one location, especially in the event that your digital images are from your wedding date.
  • Take care of the physical storage device. Many modern devices use tiny electronic components that can easily cause the connection and whole device to fail with one small knock or bump.
  • Store your digital media in a place that is safe from liquid, dust, or anything that can cause it to be scratched.